How do I sign up on GoldSports11?
Once you are on GoldSports11.com download app and register yourself by filling simple short form or log in instantly with your Facebook or Google+ account.
Why can’t I login to my GoldSports11’s account?
Please check whether your registered e-mail address and password are entered correctly and try again. If you've forgotten your password, click on 'Forgot Password', enter your registered email ID of GoldSports11 and we’ll send you a link on your Email ID shortly to reset your password. If you've forgotten your registered email id, reach out to us via our Help Desk option and we will help you.
How do I change my password?
Yes by clicking on “Change Password” option
How many accounts can I create with the same email id on GoldSports11.com?
Only one, more than one account by a User violates our Fair Play Policy.
Can I update/edit my user information?
Yes you can by clicking on Edit profile option.
I did not get any confirmation e-mail after I signed up. What should i do?
Make sure you could not have been marked Spam’ by your mailbox. we suggest you to check your spam mail and mark the e-mail from GoldSports11 as ‘Not Spam’ OR You might not have entered the correct email address while registering. For any assistance, please reach out to us and we will help you
I don't know much about cricket. Can I still play?
Sure you can play because it is very simple & Easy just check out our “How to play” section.
You can withdraw money from the winnings account in your GoldSports11 wallet once your account is verified. This verification is a one-time process and doesn’t need to be repeated unless you make change your account. After verification, you can withdraw the desired amount (min. INR 200 and max. INR 9,999 at a time) and it will be deposited into your bank account within two to five working days.
In case of a dispute, disagreement or concern between GoldSports11 and its payment partner, GoldSports11 holds all the right to put the withdrawal requests and amounts on hold until the resolution.
Why can’t I withdraw the Cash Bonus in my GoldSports11 account?
Because this is non-withdrawable, bonus amount and can be used to join more contests and win more cash. Please check to use the received Cash Bonus because it comes with an expiry date.
What bank account details do I need to provide for withdrawal/verification?
We want to know & make sure that it’s you, so you need you to provide the bank account details including Bank’s Name, Branch’s Name, Account Holder’s Name, Account no. and IFSC code and PAN Card.